Business information
- Legal name: We will disclose without delay if requested.
- Address: We will disclose without delay if requested.
- Phone number (JP): We will disclose without delay if requested.
- Business name: Kizuna Tickets
- Website: https://kizuna.asia
- Support email: support@kizuna.asia
- We will disclose without delay if requested.
Products and services
- We provide a ticket concierge service for Japan-only events and experiences.
- Customers request tickets; we confirm availability and purchase on their behalf.
- We will disclose without delay if requested.
Pricing and fees
- All prices are shown before payment and include a transparent service fee.
- Currency: JPY (Japanese Yen).
- Taxes or venue fees are displayed in the final quote when applicable.
- We will disclose without delay if requested.
Delivery and fulfillment
- Tickets are delivered digitally via email once confirmed and purchased.
- Typical delivery timing is communicated in the confirmation email.
- We will disclose without delay if requested.
Cancellation and refunds
- We only charge after you approve the quote and we confirm availability.
- If a purchase cannot be completed, no charge is made or a full refund is issued.
- Refund eligibility depends on the event organizer and ticket type; we explain this before purchase.
- We will disclose without delay if requested.
Customer support
- Email support: support@kizuna.asia
- We reply within 1-2 business days.
- We will disclose without delay if requested.